Orders typically ship within 1 to 3 business days, with transit taking 5 to 8 business days after that. Total delivery time is approximately 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow your package along the way.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please refer to our Shipping Policy page for full details on delivery timelines and carrier selection.

We understand that purchasing wellness equipment is a significant decision. If your item arrives damaged or is not what you expected, please contact our team within the timeframe outlined in our Return Policy. We will walk you through every step of the process to make it as smooth as possible.

We do our best to accommodate exchanges when stock is available. Reach out to us via email or phone with your order number and the model you are interested in swapping to. Our team will confirm availability and guide you through the exchange process.

The right panel depends on the size of your treatment area and how you plan to use it. Smaller panels work well for targeted sessions on a desk or countertop, while full-body panels are designed for wall mounting in a dedicated wellness space. If you need personalized guidance, send us a message and we will help you find the best fit.

Key factors include the available space in your home or backyard, access to a standard electrical outlet or dedicated circuit, and your preferred capacity. Cold plunges generally require less space than hot tubs, but both benefit from a level, sturdy surface. Our product pages include detailed dimensions and electrical requirements to help you plan ahead.

Sales tax, if applicable, is calculated and displayed at checkout.